FAQ

Yes, it facilitates a lot. For smooth communication, it is important that we have up-to-date information. In the case of any changes, just write to our Helpdesk.

Yes, we can. The options of raising the rent are adjusted in the Civil Code. If you have an inflation clause in the contract, the rent value is increased with the inflation rate automatically every year. In the course of duration of the lease contract, it is, however, possible to unilaterally raise the rent without mutual agreement.

The notice period is 3 months and results from the Civil Code, unless agreed otherwise in the lease contract. The notice period starts running on the first day of the month following the month, in which the notice was sent to the lessor.

During the year you pay deposits for services and consumed energy. Once in a year we will prepare the posting calculating your actual annual consumption. You will receive the posting in June of the following year at the latest.

When handing over the apartment, we will fill out a handover protocol with you, where the current state of the apartment is recorded. Any damage beyond normal use is then your responsibility. It is also important that you report damages and repairs for which we are responsible in a timely manner and that you subsequently allow us to repair these damages (by agreement, let a repairman into the apartment, etc.). After that, you are responsible for damages caused by your inaction.

We understand sudden life situations, and if you let us know about any problems in time, we will try to find a solution together. However, the basis is your willingness to solve the matter and want to solve it… Failure to solve, failure to notify and delay payment of rent is a serious violation of the lease agreement, and may be a reason for its termination.

According to the rental agreement, we will return the deposit to you by the 30th. days after taking over the apartment.